CPM International Contact Centre | Customer Experience and Sales Specialists

Inspirational

We bring ideas to life with commitment, energy and positivity

Influential

We deliver meaningful data-led conversations through empowered people

Human

We’re people people. We care, we’re curious, we achieve together

CPM_PHYSICAL_CORE_Influential_RGB_GREEN TINT_WEB

Inspirational

We bring ideas to life with commitment, energy and positivity

Influential

We deliver meaningful data-led conversations through empowered people

Human

We’re people people. We care, we’re curious, we achieve together

Inspirational

We bring ideas to life with commitment, energy and positivity

Influential

We deliver meaningful data-led conversations through empowered people

Human

We’re people people. We care, we’re curious, we achieve together

Your CPM

Where can we take you today?

At CPM, we're all about optimising your time and maximising ROI.

Client Let’s work together

Careers Let’s talk people

General Let’s inspire you

What we can do for you

We bring ideas to life with commitment, energy and positivity. We make things happen through a bespoke combination of sales, marketing and customer experience. We offer global reach, but our approach is centred around you.

Insight-led sales

Data has changed the way we think and work. Our strategies are driven by insight and analytics. At CPM we apply a deep understanding of sales analytics and human behaviour to influence customers and shoppers.

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Blended solutions

With the joined-up disciplines of sales, marketing and customer experience, we have the collective power to bring your ideas to life. Our digital capabilities make us more agile than ever before. It’s an omnichannel approach to success.

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Global but personal

We offer global reach, but our approach is centred around you. The CPM group offers a worldwide network of agency expertise and the added power of the Omnicom Group. In short, we’ll take you to places you couldn’t usually reach.

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We're people people

At CPM, we put people first. Our engaged and determined team of people are our strength, our inspiration and our advantage. You’ll discover that our people are central to our business, and your business.

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Creating lifelong customers

Our focus? How to attract customers and keep them. CPM will convert your prospective customers into lifelong patrons. Our aim is to grow your business, and we do that by influencing customer behaviour on every level.

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Protecting today, investing in tomorrow

We’re committed to managing our operations responsibly, and in line with customer expectations. That’s why we’ve implemented responsible data practices and operate within a sustainable data framework, giving you maximum confidence in our data security.

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The CPM Group

Introducing you to the CPM group

Creating meaningful connections between brands and customers. Anytime. Anywhere.

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Technology, measurement and insight solutions that drive smarter, more profitable decision making.

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Creating experiences and events that connect brands, people – and a moment in time.

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Creative commerce campaigns that create connected experiences to drive sales and build brand commitment.

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Success stories

Just a few examples of what we’ve achieved for our clients

Sales

Agilent Technologies

Delivering incremental sales for Agilent through an omnichannel lead generation and inside sales team covering the EMEA region.

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What they’re saying

Let’s hear some feedback from our clients:

The results speak for themselves as do the countless positive interactions all those pictured have given to customers (and potential customers) across the region. Thank you also for being so easy to work with (a true partner) and always bringing the passion/ enthusiasm / positivity to every task. You all really are an extension of the team.

What we can do for you