We inspire and influence human behaviour
It’s the unique approach at CPM Contact Centres that makes us different. We are committed to bringing ideas to life for our contact centre client with passion, energy and positivity.
At CPM, we’re committed to making your vision a reality. We work hard behind the scenes to get the job done.
We believe in endless possibilities, and we shoot for the stars. Our insatiable curiosity will drive your business forward.
We create our solutions through teamwork and collaboration. CPM people work together to get results.
Meet our contact centre leadership team
Find out more about the people who make up our successful contact centre leadership team. They’re a unique set of individuals with one thing in common; they’re all trusted, committed, engaged and determined to succeed.
We are socially responsible
CPM Contact Centres are committed to long-term corporate social responsibility. We believe in making a positive difference in people’s lives and the communities in which we operate. We’re serious about our DNA, our company culture and the world that we contribute to.
Click here to read the CPM Corporate Social Responsibility Review 2020/21
CPM always has and always will support the community around us. This promise manifests itself in a variety of forms across our contact centres from encouraging sport, health and fitness to education and active environmental support.
Our contact centre environments and culture encourages diversity, inclusion and employee engagement. CPM has always set the highest ethical standards and encourages others to do the same.
CPM contact centre operations are monitored and evaluated to minimise the company’s environmental footprint through increased efficiency. Sustainability is a key element of our commitment to continuous innovation.
Whether we are representing our clients or ourselves, our contact centres maintain the highest ethical standards and complies with all legal and regulatory codes at industry, national and international level.
Omnicom is an inter-connected global network of leading marketing communications companies. As part of the Omnicom Group, CPM has all the benefits of a fully integrated agency, delivering multi-channel thinking and services.
With CPM, you’re getting the best of both worlds; the personal touch of a local agency and the scope and power of a global group.
Our global reach
Our mission is to remain at the leading edge of innovation in this ever-changing industry. We’re always ready to diversify into new markets and capitalise on developing technologies.