Our solutions

Sales

CPM contact centres offer bespoke sales solutions for our global clients spanning B2B and B2C channels. We use our 86 years insight and expertise combined with our advanced data intelligence solutions to deliver high performance sales, profit and ROI.

Sales

An adaptable salesforce

Discover the ultimate flexibility of an adaptable salesforce. CPM contact centre sales teams can be turned on and off, flexed bigger or smaller or even diverted to change direction in response to market dynamics. We'll maximise ROI by taking advantage of the right outlet, with the right offer, at the right time.

CPM's Sales Academy will help you further optimise your contact centre teams sales potential.

We offer a range of omnichannel sales solutions. Each can operate independently or in parallel to deliver the optimum adaptable salesforce.

Telesales

Our multi-lingual, high-skill regional hubs deliver maximum results. Services include inside sales, Telephone Account Management and lead generation.

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Digital sales

Introducing *shopt. CPM Group's innovative in-house platform enables brands to connect with, influence and sell directly to retailers.

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Telesales

We offer a multilingual telesales programme coverage spanning 92+ markets and 26 languages. Our services range from tactical data cleanses, data qualification and lead generation activities; right through to multi-stage lead generation, appointment setting and B2B and B2C telesales programmes. CPM’s high-performance telesales teams will build relationships and drive sales.

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Digital sales

Welcome to the digital world of retailing. Our *shopt brand uses a unique App for daily engagement with retailers. Operating in the Convenience, On Trade, Out of Home and Grocery sectors, it’s the cost-effective and data-driven way to sell to a retailer. *shopt integrates seamlessly with physical sales teams to influence and sell - a true representation of how CPM blend the physical and digital offering.

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